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Terms of Service

These terms apply when you use this website. By using it, you agree to them.

Last updated 16 October 2026

About us

This website is run by Rockslink, a logistics company based in Alexandria, Egypt. You can reach us at info@rockslink.com or +20 100 000 0000.

Information on this website

This website gives general information about our services. Transit times, document lists and other details, including those in our FAQ, are typical examples and not a promise for a particular shipment. The information may change without notice.

Quote requests and bookings

Sending a quote request through this website does not create a contract. A price and a transit time apply only once we confirm them to you in writing.

Every shipment is carried under the booking confirmation we agree with you and the terms of the carriers involved. If those documents differ from this website, the documents apply.

Your responsibilities

When you contact us, give accurate information about your cargo, its value and its documents. Do not use this website for anything unlawful, do not ask us to ship goods that are prohibited, and do not try to disrupt or gain unauthorised access to the website.

Our content

The text, photos, film, maps and the Rockslink name and logo on this website belong to Rockslink or the people who licensed them to us. Do not copy them for commercial use without our written permission.

Liability

This website is provided as it is. To the extent the law allows, Rockslink is not liable for any loss that results from using the website or from relying on its general information. Liability for a shipment is set by the booking confirmation, the carriers' terms and any cargo insurance arranged for it.

Applicable law

These terms are governed by the laws of the Arab Republic of Egypt, and the courts of Alexandria have jurisdiction over any dispute about them.

Changes to these terms

If we change these terms, we will update them on this page and change the date at the top.